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Kingfisher Services always at your service on +44 (0) 800 756 9690

About Us Kingfisher Services are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Kingfisher Services
Number 13 Ashkirk Way Seaton Delaval Northumberland NE25 0JT United Kingdom
Phone: +44(0)1912377032
Fax: +44(0)8007565643
Email: sales [at] kfservices [dot] com
Vat number GB556106256
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept American Express, Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling Shipping and handling fees can apply, but we always inform you at the time of purchase. We use mainly TNT or DHL for UK and international deliveries. Items are not insured for their full value if lost or damaged, but as a duty of care and service to you our customer we will address any damage repoeted to us within 24 hours of delivery.
Delivery Schedule We pack your order right away. We will normally send your order to you in 2 business days . International orders are generally received in under 5 days. Heavy items may take up to three weeks and we will keep you informed.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We try to guarantee your satisfaction.
Some of our products don't have any guarantee due to the nature of the product, but if the item is faulty when delivered then you must inform us within 24 hours of delivery.
Most of our heavy equipment products do come with one year's or more parts and labour manufactures guarantee. See products details for more information.

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44(0)1912377032 (International +44(0)1912377032) or fax us on +44(0)8007565643 or write to us at Number 13 Ashkirk Way Seaton Delaval Northumberland NE25 0JT United Kingdom
Privacy Policy Kingfisher Services do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

 

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